Service and Maintenance

Solutions Designed by Experts 

Casco has several service options that can help maintain your security equipment and keep it running at optimal performance.  Additionally we can provide monthly service and maintenance agreements that provide a consistent cost. Monthly service level agreements can help you budget and avoid the unexpected costs due to failed equipment.

Proactive Maintenance

Service level agreements include a proactive approach such as firmware updates and annual inspections.


Choosing the right provider with a proven reputation that knows your systems inside and out.


Service and maintenance can be tailored to you. We can draft checklists that auto generate when it is time for your inspection.

Monthly Service Agreements

All service plans include 24x7 Central Station monitoring, 8x5 onsite service, labor related to the incident. You can choose to increase your service level agreement to  include parts, annual inspections and proactive maintenance! Our Premium service level provides peace of mind with 24x7 emergency service and 4 hour dispatch times!

Design, Integration & Automated Services

Partner with Casco Systems to provide security designs that protects the needs of your business. Our team is seasoned and experienced in design and integration for small site business to large industries and enterprise application.

Annual Fire Testing and Inspections

Casco's fire and maintenance inspections are tailored to meet your building's code requirements and can be performed annually. Our certified technicians use NFPA guidelines and work to certify results with local Fire Marshals.

Managed Access Services

Rely on Casco to make changes to your access control systems. By using our customer portal, you can easily request changes to your employee rights, create access cards, revoke access or even change control door schedules and configurations.

Hosted Access Control

24x7 Hosted Access Control solutions, customers can manage any permission changes or access changes remotely. Whether its a new employee or an exited employee, Customers can use the power of the cloud to make these changes anywhere. Additionally, with hosted Managed Access you no longer have to worry about server backups or configuration backups.

Safety & Active Shooter Training

Casco can provide an active shooter program to bring your occupants to safety, quickly. The most effective way to accomplish this is to train and conduct active shooter training exercises. With expertise in writing active programs in big cities, Casco can bring an in-person exercise and a written program to your facility.

Mass Notification

Casco's mass notification system allows company's to communicate to large groups that an emergency has occurred, such as a fire, shooting, or breach. Mass notification systems accompanied with our safety and active shooter training program will ensure your facilities are prepared and occupants are fully communicated to.

24x7 365 Central Station Monitoring

Our Central Station is staffed 24x7 with backup and continuity so we can focus on the customer at all times. Our competition typically uses an outsourced Central Station which can cause gaps in monitoring. With Casco, have confidence knowing you business is in good hands.
woman working at a dispatch company